FAQs

I have a quilt idea but can’t see anything similar on your site. Do you offer custom quilt services?

Yes I do! I work with my clients to determine desired patterns, fabrics and colours as well as the size of the quilt. I also provide the same service for other home decor items. Get in touch with me to discuss your ideas.

How long does it take to make a custom quilt?

This is largely dependent on fabric and material availability, the size of the quilt, nature and complexity of the patchwork design and the amount of detailed quilting. Once all your requirements are captured and design agreed, an estimate will be provided.

How do I wash my quilts?

I recommend cold gentle machine wash and line dry. Do not tumble dry. A windy day on the clothes line is perfect.

I have a much loved older quilt that is in need of repair, can you help with that?

Yes, I offer a repair service. Contact me to discuss. You can email a photo of the damage to denise@whatwouldhazeldo.com.au. I can then make an assessment of the damage and determine if repair is possible.

How much is shipping?

I ship Australia wide through Australia Post, the cost is calculated at checkout based off the size of the items you purchase, the most you will be charged is $25 for regular shipping, including packaging.

Do you ship internationally?

At the moment I do not ship internationally, but if you see something you like and would like a quote on international shipping, please contact me.

Do you offer Express Shipping?

If you would like Express Shipping please contact me.

How long does shipping take?

I ship Australia wide through Australia Post, your parcel is expected to arrive within 5-10 business days of order dispatch. I will advise you of shipping details once dispatched. Contact me if you would like to discuss Express shipping.

How long does it take to dispatch my order?

Within 3 business days of your order placement. Any delays will be communicated as soon as known. A shipping reference number will be provided to you at time of dispatch.

What currency is shown on the site?

All prices are in Australian dollars.

Do you have gift vouchers?

Yes but not online at the moment. Contact me to arrange a voucher for you.